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In today’s rapidly evolving digital landscape, credit unions face growing demands to enhance cybersecurity, streamline operations, and drive digital transformation. To meet these challenges, LEVERAGE offers a comprehensive suite of IT solutions through strategic partnerships with leading providers: Dynamic Quest, Pure IT, Spider Networks, and Tellerix. These trusted technology partners deliver a full range of services designed to help credit unions of all sizes grow confidently, protect member data, and maintain operational excellence. Dynamic Quest: Managed IT and Cybersecurity Expertise Named 2024 Managed Service Provider (MSP) of the Year/Titan of the Industry Award Pure IT: Strategic IT Alignment and Infrastructure Excellence Spider Networks: Cybersecurity and Compliance Focus Tellerix: Innovation and Operational Efficiency A Unified Commitment to Credit Union Success LEVERAGE remains dedicated to fostering innovation and resilience within the credit union system by connecting its members with the highest caliber of IT solutions and services. To learn more about how these technology partnerships can benefit your credit union, visit MyLEVERAGE.com or contact a League Consultant at consult@myleverage.com. |
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Members ATM Alliance (MAA), a credit union service organization (CUSO) managed by LEVERAGE, has announced the acquisition of the operations and active contracts of ShareNet, Inc. This strategic move comes in direct response to recent disruptions across the ATM services industry that left many credit unions without reliable support. Earlier this year, widespread service outages impacted credit unions across Florida, New York, Arizona, and New Mexico after ATM Solutions Inc. abruptly ceased operations. In the wake of these disruptions, ShareNet founder Ray Davis—who had previously stepped away from the company—returned to reestablish service and ensure continuity for affected institutions. His leadership facilitated the seamless transition of ShareNet’s operations to MAA. Through this acquisition, MAA has expanded its nationwide service footprint, onboarding 17 additional credit union partners. These institutions will now benefit from uninterrupted access to MAA’s specialized ATM and Interactive Teller Machine (ITM) outsourcing solutions, designed specifically with credit unions in mind. “This move isn’t just about growth—it’s about showing up for credit unions when it matters most,” said Kyle Fowler, Vice President of MAA. “As other providers exited the market, we saw a clear opportunity to lead with stability, innovation, and purpose. We’re proud to step in, expand our reach, and ensure credit unions have a trusted partner they can count on—now and into the future.” MAA continues to position itself as a reliable, mission-driven provider of flexible and affordable ATM and ITM services. With the integration of ShareNet’s operations, the organization further solidifies its role as a vital partner to credit unions navigating a rapidly evolving financial technology landscape. For more information, visit https://membersatm.com. |
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LEVERAGE, the service corporation for The League of Credit Unions & Affiliates, is excited to announce Melissa Kopp as its new Chief Revenue Officer. In this role, Melissa will focus on driving the organization’s sales and marketing strategy—accelerating growth and enhancing the value delivered to credit unions across the movement. Melissa brings more than 24 years of experience in the payments, financial services, and fintech industries, with a strong background in enterprise sales, go-to-market strategy, and customer experience. She has held key leadership roles at organizations like FIS/Worldpay and most recently served as Executive Director of Client Experience at the fintech startup Neural Payments, where she oversaw strategic initiatives focused on digital payments, brand visibility, and client success. Her expertise spans payments innovation, contract lifecycle management, and executive leadership—making her a strong fit to lead LEVERAGE’s revenue-driving efforts in support of credit unions’ evolving needs. Known for her ability to build high-performing teams and drive meaningful growth, Melissa also brings a collaborative and people-centered approach to her leadership. “Melissa brings the perfect mix of strategic vision and hands-on experience to this role,” said Steve Willis, President of LEVERAGE. “Her deep understanding of the fintech and payments landscape, combined with her passion for client experience, will be instrumental in advancing our mission. We’re thrilled to have her on board as we continue to expand the value, we deliver to credit unions.” Melissa will play an active role in engaging with credit unions throughout LEVERAGE’s national footprint. Please join us in welcoming her to the LEVERAGE team. |
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Credit unions are built on trust, community, and financial empowerment. At LEVERAGE Benefits Group, now powered by NFP, an Aon company, we understand that mission - and have helped our credit union clients build a benefits strategy that is sustainable for long-term success. As a national firm, we specialize in simplifying employee benefits, reducing costs, and solving the renewal challenges that plague credit unions year after year. Why Credit Unions Choose LEVERAGE Benefits Group We’re not just another broker; we’re your benefits partner. Our services are designed to streamline operations and maximize value:
Medical Programs: Savings with Strategy Traditional health insurance renewals often feel like a losing game— rising premiums, opaque pricing, and limited control. That’s where our expertise in various medical program options comes in.
Long-Term Savings: Programs that reward good risk management, turning health benefits into a strategic asset—not just a sunk cost. We have many credit unions that have been able to increase employee contributions, improve benefits and reinvest savings back into their benefits program for greater employee attraction and retention. We Know Credit Unions. We Solve Renewal Pains. Whether you're a small, local credit union or a multi-branch institution, we tailor solutions that fit your culture, budget, and growth goals. Our team has deep experience working with credit unions, and we’re passionate about helping you protect your people while preserving your financial health. Let’s turn your benefits program into a competitive advantage. To learn more about how LEVERAGE partners can support your credit union visit MyLEVERAGE.com or contact a League Consultant at consult@myleverage.com. |
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TruStage™, a leading insurance and financial services provider, announced key enhancements to the digital lending process, simplifying the insurance experience for both the borrower and their credit union. The updated digital purchase solution gives customers the ability to opt-in to payment protection directly within their loan application, automatically integrating protection into loan documents. “According to recent data from TruStage, eight in 10 consumers are interested in protecting their loans, but more than half don’t recall being offered payment protection during the loan process,” said Corrin Maier, Vice President of Lending Payment Protection at TruStage. “Similar to how travel insurance has become standard when booking a vacation online, we aim to make loan protection just as easy to ensure borrowers are protected during this time of economic uncertainty.” With payment protection, should the borrower face a qualifying hardship, like disability or job loss, the coverage may cancel, reduce or make payments on the covered loan, protecting both the borrower and the credit union. The newest technology improvements from TruStage provide borrowers the opportunity to digitally select specific payment protection products for their loan with real-time price estimates and eligibility verification. Once a selection is made, payment protection is automatically integrated into the credit union loan paperwork, eliminating additional logistics for both the consumer and credit union loan officer. The entire process is also available in Spanish for users who have Spanish language set within their browser. “We previously worked with credit unions to embed payment protection education into their digital application with great success, but it was still a manual process for the credit union to actually add protection to the loan,” said Maier. “Now, it’s seamlessly built it into the final agreement, providing greater peace of mind and protecting borrowers and credit unions, should the borrower experience an unexpected hardship that impacts their ability to pay.” According to the National Credit Union Administration (NCUA), total loans outstanding at federally insured credit unions are $1.65 trillion. TruStage already has relationships with 93% of credit unions nationwide and can greatly increase access to loan protection as it brings this purchase experience option to a growing pool of consumers and financial institutions. The new process will be available at more than 300 credit unions by the end of the year with the intention to expand. |
